> ## Documentation Index
> Fetch the complete documentation index at: https://www.bolna.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# COD confirmation agent

> Calls customers ahead of delivery to confirm cash-on-delivery orders, capture payment intent, and reschedule when needed, cutting failed deliveries and RTO.

Calls customers before delivery to confirm orders, collect payment intent, and handle rescheduling — reducing failed deliveries and RTO.

| | |
| - | - |
| **Industry** | E-Commerce |
| **Languages** | English + Hindi |
| **Call to test** | [+918035317450](tel:+918035317450) |

<Card title="Import COD confirmation agent" arrow="true" cta="Import this agent" href="https://platform.bolna.ai/a/42a04bee-a4e9-442c-bf85-c6e6064ad976">
  Import to your Bolna dashboard and customize for your use case.
</Card>

## Next steps

* Set up [batch calling](/docs/outbound/batch-calling) to process your order list daily
* Use [context variables](/docs/prompting/using-context) to pass order ID, amount, and address
* Extract confirmation status with [dispositions](/docs/prompting/using-extractions)


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