> ## Documentation Index
> Fetch the complete documentation index at: https://www.bolna.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating a Voice Call Agent

> Learn how to create Voice Agents in Bolna. Use Auto Build for guided steps, premade templates for common use cases, or start from scratch with default settings.

## Overview

Bolna provides multiple ways to create a Voice Call Agent for automated phone calls. Choose the method that works best for your use case.

<Frame caption="Agent Setup Page on Bolna Platform">
  <img src="https://mintcdn.com/bolna-54a2d4fe/uH9lQxF0tYMrhiL9/images/getting-started/agent-creation-overview.png?fit=max&auto=format&n=uH9lQxF0tYMrhiL9&q=85&s=fb73ea9e173df841794c4cfec405191c" alt="Agent Setup page showing Your Agents sidebar, configuration tabs, and agent details" width="1024" height="543" data-path="images/getting-started/agent-creation-overview.png" />
</Frame>

***

## Getting Started

Navigate to **Agent Setup** in the left sidebar and click **+ New Agent** to create a new agent.

<Frame caption="Your Agents Sidebar">
  <img src="https://mintcdn.com/bolna-54a2d4fe/uH9lQxF0tYMrhiL9/images/getting-started/agent-creation-sidebar.png?fit=max&auto=format&n=uH9lQxF0tYMrhiL9&q=85&s=dfe896b3d89177a4aab480a28051f697" alt="Agent Setup sidebar showing Import and New Agent buttons with agent list" style={{ maxWidth: '70%' }} width="600" height="792" data-path="images/getting-started/agent-creation-sidebar.png" />
</Frame>

When you click **+ New Agent**, you'll see two options:

<CardGroup cols={2}>
  <Card title="Auto Build Agent" icon="gear">
    AI generates your agent based on your description
  </Card>

  <Card title="Pre built Agents" icon="copy">
    Start with ready-to-use templates
  </Card>
</CardGroup>

***

## Auto Build Agent

Answer a few questions about your use case, and Bolna's AI generates the prompts and configurations for you.

<Frame caption="Auto Build Agent Form">
  <img src="https://mintcdn.com/bolna-54a2d4fe/uH9lQxF0tYMrhiL9/images/getting-started/agent-creation-auto-build.png?fit=max&auto=format&n=uH9lQxF0tYMrhiL9&q=85&s=7eee462988607105359678ee151fcb6a" alt="Auto Build Agent modal with fields for name, languages, call objective, next steps, FAQs, and sample transcript" width="792" height="1024" data-path="images/getting-started/agent-creation-auto-build.png" />
</Frame>

<Steps>
  <Step title="Enter Agent Name">
    Give your agent a descriptive name (e.g., "Customer Support - E Commerce").
  </Step>

  <Step title="Select Languages">
    Choose the languages your agent should support (English, Hindi, etc.).
  </Step>

  <Step title="Describe Your Call Objective">
    Tell the AI what you want to achieve in this call (be descriptive!).
  </Step>

  <Step title="Define Next Steps">
    Describe what should happen after the call is completed.
  </Step>

  <Step title="Add FAQs & Documents (Optional)">
    Provide any FAQs, business documents, or additional information.
  </Step>

  <Step title="Include Sample Transcript (Optional)">
    Provide example conversations to guide the agent's behavior.
  </Step>

  <Step title="Generate Agent">
    Click **Generate Agent** to create your customized agent.
  </Step>
</Steps>

<Tip>
  **Pro tip:** The more detail you provide in the call objective, the better your AI-generated agent will be!
</Tip>

***

## Pre built Agents

Start with a ready-to-use template designed for common calling scenarios like Customer Support, Lead Qualification, Recruitment, Onboarding, and more.

<Frame caption="Pre built Agent Templates">
  <img src="https://mintcdn.com/bolna-54a2d4fe/uH9lQxF0tYMrhiL9/images/getting-started/agent-creation-prebuilt.png?fit=max&auto=format&n=uH9lQxF0tYMrhiL9&q=85&s=fd012ec1606062fc30a1d052ceae8cc6" alt="Pre built Agents selection showing templates for Recruitment, Lead Qualification, Onboarding, Customer Support, Survey, and more" width="987" height="1024" data-path="images/getting-started/agent-creation-prebuilt.png" />
</Frame>

<Info>
  Browse all templates in the [Agents Library](/agents-library) to explore the full list of pre-built agents.
</Info>

***

## Build from Scratch

Click **"I want to create an agent from scratch"** at the bottom of the modal to create a new agent with default settings. The agent will appear in your dashboard ready for you to customize.

<Frame caption="Create Agent from Scratch">
  <img src="https://mintcdn.com/bolna-54a2d4fe/uH9lQxF0tYMrhiL9/images/getting-started/agent-creation-scratch.png?fit=max&auto=format&n=uH9lQxF0tYMrhiL9&q=85&s=8465b979313f3ff56a0c35981b809686" alt="Option to create an agent from scratch with default settings" width="1024" height="146" data-path="images/getting-started/agent-creation-scratch.png" />
</Frame>

<Info>
  Learn how to configure your agent in the [Agent Setup Guide](/agent-setup/overview).
</Info>

***

## Import Agent

Already have an agent configuration? Import an existing agent to reuse or share agents across projects.

<Card title="How to Import Agents" icon="download" href="/copy-import-agent">
  Step-by-step guide to importing agent configurations
</Card>

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Agent Setup Guide" icon="sliders" href="/agent-setup/overview">
    Learn all agent configuration options
  </Card>

  <Card title="Agents Library" icon="layer-group" href="/agents-library">
    Browse ready-to-use agent templates
  </Card>

  <Card title="Prompting Guide" icon="lightbulb" href="/prompting-guide">
    Best practices for prompting
  </Card>

  <Card title="Tool Calling" icon="plug" href="/tool-calling/introduction">
    Integrate tools and APIs
  </Card>
</CardGroup>