> ## Documentation Index
> Fetch the complete documentation index at: https://www.bolna.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Bolna Voice AI usage pricing

> Discover detailed insights into Bolna Voice AI's pricing structure. Learn about cost breakdowns and flexible plans tailored to your business needs.

## How much does Bolna Voice AI cost?

Bolna Voice AI uses a transparent, usage-based pricing model. You only pay for what you use, with costs broken down into three simple components: Voice AI processing (STT + LLM + TTS), telephony charges, and a flat Bolna platform fee.

<Note>
  Bolna charges a flat **2 cents** platform fees per minute of calls.
</Note>

## What are the components of call pricing?

Bolna AI costs consist of:

* Part A. Voice AI charges (STT + LLM + TTS)
* Part B. Telephony charges (billed per minute)
* Part C. Bolna Platform fees (billed per minute)

### Part A. Voice AI charges

<CardGroup cols={3}>
  <Card title="Transcriber" icon="square-1" href="/providers/transcriber/deepgram">
    Your choice of Speech to Text (STT) model and provider. <br /><br />

    Depends on the **duration of calls** (rounded to seconds).
  </Card>

  <Card title="LLM Provider & model" icon="square-2" href="/providers/llm-model/openai">
    Your choice of Large Language Model (LLM) and provider. <br /><br />

    Depends on the **total LLM tokens generated**.
  </Card>

  <Card title="Text to Speech (TTS)" icon="square-3" href="/providers/voice/aws-polly">
    Your choice of Speech to Text (STT) model and provider. <br /><br />

    Depends on the **characters**.
  </Card>
</CardGroup>

### Part B. Telephony charges

<CardGroup cols={3}>
  <Card title="Telephony provider" icon="square-1" href="/supported-telephony-providers">
    Your telephony provider and the country/region of the phone numbers. <br /><br />

    Depends on the **duration of calls** (rounded to minutes).
  </Card>
</CardGroup>

### Part C. Bolna Platform charges

<CardGroup cols={3}>
  <Card title="Platform fees" icon="square-1">
    Flat **\$0.02/minute**
  </Card>
</CardGroup>

***

## Bolna Voice AI Pricing plans

<Tabs>
  <Tab title="Usage based - Pay as you go">
    **Perfect for small businesses**

    You'll be charged depending on the combination of models you've selected for the agent.
    The dashboard displays a near approximate pricing for your agent depending on your chosen providers and models.

    Here are few examples of different scenarios for the calls costs.

    <CardGroup cols={1}>
      <Card title="With no connected accounts" img="https://mintcdn.com/bolna-54a2d4fe/DqJpudnR0YtgOS49/images/pricing/call-pricing-1.png?fit=max&auto=format&n=DqJpudnR0YtgOS49&q=85&s=58b92d7bd7cbb6f5f62e6b34b3d6415f" width="980" height="216" data-path="images/pricing/call-pricing-1.png">
        An example were there are no connected accounts.
      </Card>
    </CardGroup>
  </Tab>

  <Tab title="Fixed model pricing">
    **Suitable for businesses with growing volumes**

    You can choose one of the following tiers and we'll charge you a flat price irrespective of the amount of tokens generated.

    | Amount | Total Minutes  | Per Minute Cost | Pulse (in seconds) |
    | ------ | -------------- | --------------- | ------------------ |
    | \$100  | 800 minutes    | \$0.125/minute  | 30 seconds         |
    | \$225  | 2500 minutes   | \$0.09/minute   | 30 seconds         |
    | \$750  | 10,000 minutes | \$0.08/minute   | 30 seconds         |
    | \$1400 | 20,000 minutes | \$0.07/minute   | 30 seconds         |

    Following models qualify for fixed model pricing:

    <AccordionGroup>
      <Accordion title="Transcriber models">
        * All `Deepgram` models
        * All `Azure` models
      </Accordion>

      <Accordion title="LLM models">
        * All `OpenAI` models except `gpt-4o` and `gpt-4.1`.
        * All `Azure-OpenAI` models except `gpt-4o` and `gpt-4.1`.
      </Accordion>

      <Accordion title="Synthesizer models">
        * All `ElevenLabs` voices
        * All `Cartesia` voices
        * All `Azure` voices
        * All `Deepgram` voices
        * All `AWS Polly` voices
        * All `Rime` voices
      </Accordion>
    </AccordionGroup>
  </Tab>
</Tabs>

## How can I reduce my Voice AI costs?

You can significantly reduce costs by connecting your own provider accounts. When you connect your own providers, Bolna doesn't charge for those components—you only pay your providers directly plus Bolna's platform fee.

Head over to [Providers page](https://platform.bolna.ai/providers) to connect your accounts.

[Navigate](/providers) here to learn more about Supported Providers and connecting your accounts.

## Where can I see my call costs?

After each conversation, go to the [Agent Executions page](https://platform.bolna.ai/agent-executions) to see how many credits the conversation consumed.

<Frame caption="Credits consumed for calls">
  <img src="https://mintcdn.com/bolna-54a2d4fe/DqJpudnR0YtgOS49/images/pricing.png?fit=max&auto=format&n=DqJpudnR0YtgOS49&q=85&s=24d94ce849a7514bc571ff0d74218460" title="Bolna Voice AI Pricing Details" alt="Bolna Voice AI pricing breakdown showing credits consumed per call with detailed component costs for STT, LLM, TTS, telephony, and platform fees displayed in the executions dashboard" width="1310" height="464" data-path="images/pricing.png" />
</Frame>

<br />

You can connect your own [Providers](/providers) like [Telephony](/supported-telephony-providers), [Transcriber](/providers/transcriber/deepgram), [LLMs](/providers/llm-model/openai), [Text-to-Speech](/providers/voice/elevenlabs) and lower the costs. In that case Bolna will not charge for that component.

## Next steps

Ready to optimize your Voice AI costs? Explore cost-saving options:

* [Connect your provider accounts](/providers) to reduce per-call costs
* Review [fixed model pricing plans](#fixed-model-pricing) for predictable budgeting
* Monitor [call execution history](https://platform.bolna.ai/agent-executions) to track spending
* Review billing details in your [Bolna dashboard](https://platform.bolna.ai)
* [Contact our team](mailto:founders@bolna.ai) for customized volume-based enterprise pricing

For high-volume deployments (10,000+ calls/month), consider our [Enterprise Plan](/enterprise/plan) with volume discounts and priority support.

<Note>
  Please reach out to us at [founders@bolna.ai](mailto:founders@bolna.ai) for customized volume-based pricing.
</Note>


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