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6th Jan, 2026

Multilingual Message Auto Switching

Bolna now automatically detects the language your users speak and adapts system messages accordingly. Bolna agents analyze conversation patterns and intelligently switche messages to match the detected language.Bolna agents are now able to identify the dominant language while handling real-world conversational scenarios where users mix languages. This ensures messages are delivered in the language users actually prefer for substantive communication.Currently supported message types:
  • User online check message - The “are you still there?” prompt when checking if users are on the call
  • Call hangup message - Closing messages when the agent ends a call
  • Pre-function call message - Brief wait messages while executing custom tools or API calls
Configure multilingual variants using language codes (e.g., en, hi, ta, etc) and Bolna handles the rest. Learn more in the language detection documentation.
5th Jan, 2026

Noise Cancellation During Calls

Bolna now supports noise cancellation during calls, providing clearer audio quality by filtering out background noise for both the agent and the caller.
Noise cancellation toggle to choose the level on Bolna platform

Noise cancellation level

2nd Jan, 2026

Auto Reschedule

Automatically reschedule calls when a user asks to be called at a specific time. The agent will intelligently detect scheduling requests and handle the rescheduling process seamlessly.
Toggle to automatically reschedule calls on Bolna platform

Auto reschedule toggle