Access Voice AI agent conversations, recordings, transcripts, and execution data. Monitor performance metrics, debug with logs, and export data for analysis.
Call History (Agent Conversations) displays all historical conversations with your agents. View performance metrics, listen to recordings, read transcripts, and access raw execution data for debugging and analysis.
Click Recordings, transcripts, etc to view the full conversation data.
Conversation data panel
Section
Description
Recording
Audio waveform with play, copy, and download options
Transcript
Full conversation showing Assistant and User messages
Summary & extracted data
Call summary and extraction results, when the agent has them configured
The Recording card only appears for calls that produced audio. Text chats from Chat with agent are logged as websocket outbound executions with a transcript but no recording.
Use the copy button to quickly copy the recording URL or transcript text.
Click Logs for a call to open the Agent execution logs page, which has an Execution Logs tab and a Webhooks tab.
Agent Execution Logs
Column
Description
Timestamp (IST)
Exact time of each log entry
Log data
The actual request or response content, with View more to expand long entries
Direction
Whether it’s a request or response
Component
Which component handled it (synthesizer, transcriber, llm)
Provider
Provider or model used (elevenlabs, deepgram, gpt-4.1-mini, etc.)
Latency
Time the component took to return a response
When you fetch logs via the Get execution raw logs API, LLM assistant responses may also include reasoning_content (model thinking or reasoning summary) when the provider returns it.
Execution logs are essential for debugging. Use them to identify latency issues, transcription errors, or unexpected LLM responses.
Click Download logs to export the logs for detailed analysis.
Click Raw to view the complete JSON execution data.
Raw call data
Use Search logs to jump to a field and Download JSON to save the payload.
The raw data format matches the Get Execution API response, making it easy to integrate with your systems programmatically.
