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Every call your agent handles produces an execution — a record with the transcript, recording, cost, duration, status and any data extracted from the conversation. Read it in the dashboard, receive it on your server, or pull it over the API.

Call history

Review conversations, recordings, metrics and logs in the dashboard.

Webhooks

Receive call status updates on your server as they happen.

Execution payload

What every field in a call record means: status, transcript, extracted data, cost, usage and latency.

Executions API

Fetch one call or every call for an agent over the API.

Extractions

Turn each conversation into structured fields you can act on. Test them and read the output format.

Call analytics

See how many calls complete, how many become conversations, and the best day and hour to call.

Latency

Understand what drives response time and what you can tune.
Wait for the completed status before reading cost, duration, recording or extracted data. At call-disconnected those fields are still empty.

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Reference

Workflow runs report separately through the workflow execution webhook. When something looks wrong, start with troubleshooting.