Introduction
Every Bolna Voice AI conversation carries two key fields throughout its lifecycle:Anatomy of a call
The following diagram shows how a call progresses from initiation to completion:completed is the final status of every conversation, indicating all post-call processing (recordings, data extraction) is finished.Call status reference
- Successful
- Unanswered
- Unsuccessful
These statuses appear in chronological order during a normal call flow:
The payloads for all status events follow the same structure as the Get Execution API response.
Example payload
Completed call payload with "status" and "error_message"
Completed call payload with "status" and "error_message"
Related pages
Hangup status codes
Understand who ended the call and why
Call latency metrics
Analyze performance across the voice pipeline
Get execution API
Retrieve full execution details programmatically

