Ask Bolna: the AI assistant in your dashboard

Ask Bolna is an AI assistant built into the Bolna dashboard. It can look up data in your account, search the Bolna documentation for you, and help with voice AI questions such as writing a prompt. It is in beta and available to every Bolna customer.

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What you can ask

Ask Bolna only sees the account you are signed in to, and it replies in the language you write in.

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Actions that change your account

Some requests change your account, cost money or place real calls, such as buying a number, starting a call or batch, or creating, updating or deleting something. Before any of these, Ask Bolna tells you exactly what it will do and waits for you to confirm in your next message. Read-only lookups do not need confirmation.

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Getting around the dashboard

Ask Bolna can open the right dashboard page for you, such as an agent’s call history or the SIP trunks page, or point to the matching item in the sidebar. After each answer it also suggests a few follow-up questions you can click.

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Chat history and feedback

• Chat history: your conversations are saved. Reopen a past conversation to see it again or continue where you left off.
• Feedback: share feedback on any conversation to tell the Bolna team what worked and what didn’t.

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Daily usage limit

Each user can use up to 200,000 tokens a day with Ask Bolna, counting both your messages and its replies. The limit resets at 12:00 AM IST (midnight India time). If you reach it, Ask Bolna tells you, and you can continue the next day.

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Next steps