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Buy dedicated phone numbers directly from the Bolna dashboard. Each number costs $5/month, billed as a recurring subscription from your Bolna wallet balance.
My Phone Numbers page with API, MCP and Buy Phone Number buttons above a table of Phone number, Agent answering this phone number, Telephony, Purchased on, Renews on, Monthly rent, Unlink agent from phone, Verify on Truecaller, Transfer and Delete number

My Phone Numbers page with the Buy Phone Number button

Buy and view your phone numbers at platform.bolna.ai/phone-numbers.

How to buy a phone number

1

Go to Deploy → My Numbers and click Buy Phone Number

In the left sidebar, expand Deploy and click My Numbers. The page heading is My Phone Numbers. Click the Buy Phone Number button in the top right.
Buy phone number dialog with a Select Country dropdown, a Pattern field, a Select phone number dropdown and a Subscribe number button

The Buy phone number dialog

2

Select a Country

Open the Select Country dropdown. The available countries are United States and India. The purchase flow changes based on your selection.
Buy phone number dialog with country dropdown open showing United States and India options

Country dropdown showing United States and India


United states numbers

US numbers are provided through Twilio. You can search for numbers by area code pattern.
1

Enter a Pattern (Optional)

Type an area code in the Pattern field and click the search icon beside it to filter results. For example, enter 718 to find numbers containing that prefix. Results appear in the format 1718XXXXXXX.
Buy phone number dialog with United States selected and 718 entered in the pattern field

US selected with pattern 718 entered

2

Select a Phone Number

Click Select phone number to browse available numbers. Pick one from the list.
Select phone number dropdown listing available US numbers in E.164 format above the Subscribe number button

Available US phone numbers matching the 718 pattern

3

Subscribe

Once you pick a number, click Subscribe number to complete the purchase. The $5 monthly subscription cost is deducted from your wallet balance.

India numbers

Indian numbers require compliance verification. When you select India, the purchase flow changes: the Pattern field is replaced by a region selector that defaults to All regions, and you must choose a telephony provider.

Plivo

Regions: Karnataka (80), Maharashtra (22)

Vobiz

Requires KYC approval — available regions are shown once your KYC is approved
The region code appears after +91 in the phone number. For example, a Karnataka number looks like +9180XXXXXXXX.

Plivo

Buy phone number dialog with India selected, Plivo as provider, and region dropdown showing All regions, Karnataka (80), and Maharashtra (22)

India selected with Plivo provider showing regional options: All regions, Karnataka (80), and Maharashtra (22)

Vobiz

Buy phone number dialog with India and Vobiz selected and a red KYC required for VoBiz numbers banner with an Apply for KYC link

India selected with Vobiz provider before KYC approval

Until your KYC is approved, picking Vobiz shows a KYC required for VoBiz numbers banner with an Apply for KYC link, and the region and number dropdowns stay disabled. KYC is submitted from the Vobiz KYC tab of Organisation settings.
1

Select a Provider

Choose Plivo or Vobiz from the provider dropdown.
2

Pick a Region

Select a region from the dropdown, or leave it on All regions to see all available numbers.
3

Select and Subscribe

Pick a number from the list and click Subscribe number.
Indian numbers require compliance approval. You may need to submit identity documents before your number is activated.

Pricing

All phone numbers cost $5/month as a recurring subscription. The amount is deducted automatically from your Bolna wallet balance each month on the renewal date.
Phone number charges are separate from call charges. The $5/month covers only the number itself. Per-minute telephony and provider costs are billed separately when you make or receive calls.
View call pricing for details on per-minute call costs and telephony charges.

Deleting a phone number

Delete a number you no longer need from the My Numbers table.
1

Click the delete icon

Find the number in the table and click the trash icon in the Delete number column.
2

Confirm the terms

The confirmation dialog shows the number you are about to delete and asks you to tick I have read and understood the above, and I agree that this deletion is permanent and non-refundable. The Delete button stays disabled until you tick the box.
3

Delete

Click Delete. The number is released from your account immediately.
Deletion is permanent and takes effect immediately. Once deleted, neither you nor our support team can recover the number. No refund is issued for a deleted number, including for any unused portion of the current cycle. You will not be charged in the next cycle.
If the number has a Truecaller status of Pending, Active, or Delisting Pending, the dialog flags that status before you confirm. See Truecaller Verification for what each state means.

What can you do with purchased numbers?

Make outbound calls

Call customers from your dedicated numbers

Receive inbound calls

Route incoming calls to your Voice AI agents

Batch calling

Run calling campaigns at scale with CSV uploads

Supported telephony

Learn more about Twilio, Plivo, and Vobiz