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Acefone sells SIP trunks. Acefone has no carrier preset in Bolna, so you connect it as a Custom SIP trunk.
Acefone’s public documentation does not describe the SIP trunk settings, so Acefone support sets up their side. Send them the values in What to send Acefone.

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Before you begin

Get these from Acefone support:
  • An Acefone SIP trunk with at least one Acefone phone number on it.
  • The host and port Bolna dials for outbound calls.
  • The IP addresses Acefone sends calls from.
  • A SIP username and password, if Acefone authenticates the calls Bolna places with credentials instead of Bolna’s IPs.

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What to send Acefone

Ask Acefone to send calls for your numbers to Bolna and to accept calls from Bolna: The SIP trunk overview lists the media ports.

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Create the trunk in Bolna

1

Pick Custom

In the sidebar, under Deploy, open SIP Trunks and click Create trunk. If your account still has legacy SIP trunks, click Open new SIP trunks first. On the Provider step, pick Custom and enter a Trunk name and the number of Channels.If Acefone’s port is 5060, enter the host in Gateway we dial. If it is any other port, leave the field empty: it always uses port 5060, so you add the gateway after the trunk is created. Click Continue.
2

Add Acefone's IPs and credentials

On the Carrier IPs step, add each IP address Acefone sends calls from. Bolna accepts an inbound call only from these addresses.If Acefone gave you a SIP username and password, enter them under Carrier credentials (optional). Click Continue.
3

Add your Acefone numbers

On the Numbers step, enter each Acefone number in E.164 format, for example +91XXXXXXXXXX, and click Add. Click Continue, check the summary and click Create trunk.
4

Add the gateway if needed

If you left Gateway we dial empty, open the trunk’s Connection tab. Under Outbound: gateways, click Add gateway and enter Acefone’s Host and Port, with Priority 1.
For every field on these steps, see Connect your carrier.

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Assign an agent and test

  • Inbound: open the trunk’s Numbers tab and, in the Agent column, pick an agent for your Acefone number. Then call the number. See Receive inbound calls.
  • Outbound: on the agent’s Calling tab, set Telephony Provider to SIP Trunk. In the agent’s outbound call dialog, pick your Acefone number as the caller ID, enter the number to call and click Place call. See Make outbound calls.
If a call does not connect, see Troubleshooting.