Skip to main content

​
What telephony providers does Bolna support?

Bolna Voice AI integrates with leading telephony providers to enable both inbound and outbound voice calls for your AI agents.

​
Supported use cases

You can create your agents on Bolna and use them to initiate calls for a variety of use-cases:
  • 24x7 AI Front desk
  • Automated scheduling
  • Lead qualifications
  • Recruitments
  • Customer support
  • Sales and outreach
  • And many more

​
How to set up telephony for your Bolna agents

We have the following telephony integrations available for initiating both outbound and inbound calls:
ProviderSupported CountriesInboundOutboundBring Your Own Account
PlivoIndia✅ Yes✅ Yes✅ Yes
ExotelIndia✅ Yes✅ Yes✅ Yes
TwilioUnited States, United Kingdom, Singapore, Australia, etc.✅ Yes✅ Yes✅ Yes

​
What’s the difference between Twilio, Plivo & Exotel ?

All above telephony providers support inbound and outbound calls with Bolna agents. Choose based on your requirements:
  • Twilio: if you’re making or receiving calls outside India
  • Plivo: if you’re making or receiving calls within India
  • Exotel: if you’re making or receiving calls within India

​
Next steps

Ready to set up telephony? Connect your Twilio account or set up Plivo integration. Need phone numbers? Learn how to purchase dedicated phone numbers directly from Bolna or make your first outbound call.