The agent interrupts people
The agent cuts callers off mid-sentence, or does not stop talking when interrupted.
The agent mishears words
Names, numbers or Indian language words are transcribed wrongly.
Audio is choppy or one-way
Playback is choppy or robotic, or only one side can hear.
Calls fail or drop early
Calls never connect or end sooner than expected.
Call transfer did not work
A transfer never fires, fails to connect or drops the caller.
My webhook never arrived
Your server does not receive call events from Bolna.