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What is Bring Your Own Telephony (BYOT)?

Bring Your Own Telephony (BYOT) lets you connect any standards-compliant SIP trunk to the Bolna platform. Instead of using Bolna’s built-in telephony providers (Twilio, Plivo, etc.), you can use your existing SIP trunk provider, your own phone numbers, and your own calling rates. Once connected, Bolna can:
  • Receive inbound calls on your DID numbers and route them to AI agents
  • Place outbound calls from your DID numbers using your trunk’s minutes and rates
Learn more about supported telephony providers.
SIP Trunking is currently in Beta.

Please reach out to us at enterprise@bolna.ai or schedule a call at https://www.bolna.ai/meet for more information and access.

How to get started with your SIP Trunk

Supported authentication methods

MethodHow it works
userpassBolna authenticates to your SIP trunk using a username and password (SIP REGISTER or INVITE auth).
ip-basedYour SIP trunk identifies Bolna by source IP address; no username/password required. You must whitelist Bolna’s IP on your trunk.

Why bring your own SIP trunk?

  • Use existing relationships: Keep your current SIP provider and phone numbers
  • Cost control: Use your own negotiated rates and minutes
  • Provider flexibility: Works with any standards-compliant SIP trunk (Twilio Elastic SIP, Plivo, Zadarma, Telnyx, Vonage, DIDWW, and more)
  • Number portability: No need to port numbers to a new provider
SRTP (Secure RTP) is not currently supported. Media must be transmitted over standard (unencrypted) RTP. Ensure your SIP trunk is configured to use plain RTP. Trunks that require mandatory SRTP will not work with Bolna at this time.

Next steps

Ready to connect your SIP trunk? Start with the setup guide to configure your provider and create a trunk on Bolna.