Integrating make.com with Bolna AI to send emails - Bolna Docs

Connect Bolna with any of your favorite apps in just a few clicks using official bolna’s make.com integrations.

Overview and requirements

Bolna account. You may create a free Bolna account by signing up on Bolna
A Bolna Voice AI agent which will be making the calls
Official Bolna’s Make.com Bolna Watch end of Phone call trigger integration

Steps to send emails after a Bolna AI phone call is completed

1

Create a webhook connection on Make.com

Follow the webhook connection guide to create a webhook connection and generate a webhook URL.

Make.com scenario with Bolna Watch end of Phone call trigger module for automated email notifications after Voice AI calls — Adding "Bolna Watch end of Phone call" module to make.com

2

Add the email module. For this tutorial, we've used Gmail. You can use any other Email Provider as well.

Gmail module configuration in Make.com showing email automation setup with Bolna Voice AI call completion data — Adding GMail module with Bolna AI

Please note:

If you want to use any extraction details, it will be provided as a JSON under "extracted_data" as shown below. Please refer to extracting conversation data for more details and using it.

using extracted content

...
...
"extracted_data": {
  "address": "Market street, San francisco",
  "salary_expected": "100k USD"
},
...

Any dynamic variables you pass for making the call, can be retrieved from "context_details" > "recipient_data" as shown below:

using user details

...
"context_details": {
  "recipient_data": {
    "name": "Harry",
    "email": "harry@hogwarts.com"
  },
  "recipient_phone_number": "+19876543210"
},
...

3

Running & testing the entire scenario

Make.com scenario execution showing successful Bolna Voice AI and Gmail integration workflow testing — Running Bolna + Gmail scenario on make.com

4

Receiving the email

Gmail inbox showing automated email notification sent by Make.com after Bolna Voice AI call completion — Make.com successfully sends the email after Bolna AI call is completed