Integrating make.com with Bolna AI to send WhatsApp
Learn how to send automated WhatsApp messages following a Bolna Voice AI phone call by integrating with Make.com.
Bolna can send WhatsApp messages natively. If you use AiSensy, add an AiSensy WhatsApp node to a Bolna workflow instead of building a Make.com scenario. Use this tutorial if your WhatsApp provider isn’t AiSensy or you already run your automations in Make.com.
Adding "Bolna Watch end of Phone call" module to make.com
2
Add the WhatsApp module. For this tutorial, we've used Whatsable. You can use any other WhatsApp Provider as well.
Adding Whatsable module with Bolna AI
Please note:
If you want to use any extraction details, it will be provided as a JSON under "extracted_data" as shown below. Please refer to extracting conversation data for more details and using it.
Make.com successfully sends the WhatsApp after Bolna AI call is completed
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