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Manage your knowledge bases

Your uploaded knowledge bases are displayed in a table with full management capabilities.
Wait for the status to show “processed” before connecting to your agent. If status shows “error”, try re-uploading the file.

Connect a knowledge base to your agent

Don’t forget this step! Knowledge bases must be connected to your agent in the Intelligence Tab to take effect.
Knowledge Base card with the Select knowledge bases dropdown open, listing a PDF and a URL knowledge base with checkboxes and an Add new knowledgebase link

Knowledge Base card in the Intelligence Tab with the multi-select open

1

Open Intelligence Tab

Go to your agent’s Intelligence Tab.
2

Find Knowledge Base Section

Locate Add knowledge base (Multi-select).
3

Select Knowledge Bases

Check one or more knowledge bases from the dropdown.
4

Save Changes

Click Save agent to apply changes.
You can connect multiple knowledge bases to a single agent for comprehensive responses across different topics.

Next steps

Intelligence tab

The rest of the agent’s LLM settings

Agent tab

Configure prompts to use knowledge

Knowledge bases API

Manage knowledge bases programmatically

Knowledge base overview

How knowledge bases work