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What is Voice Cloning?

Create custom AI voices by uploading a short audio sample (1-2 minutes) of any voice you have rights to use. Perfect for brand consistency, personalized customer experiences, or using specific voice talent across all your agents.

Brand Consistency

Use the same voice across all customer touchpoints

Personalization

Create unique voices for different agent personas

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How to Clone a Voice

1

Open Voice Lab

Navigate to Voice Lab and click “Clone Voices”
Voice Lab interface showing Clone Voices button
2

Select Provider

Choose your voice cloning provider: ElevenLabs or Cartesia
Voice cloning provider selection screen
3

Name Your Voice

Enter a name and description to identify your voice when building agents
Voice naming interface
4

Upload Audio Sample

Upload a high-quality audio file (MP3, WAV) that is 1-2 minutes long
Audio sample upload interface
5

Clone Voice

Click “Clone Voice” and wait for processing. Your new voice will appear in Voice Lab!
For best results, use clean audio with no background noise and only the voice you want to clone.

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Next Steps

Import Voices

Import custom voices from your voice provider

Voice Settings

Configure voice settings in the Playground

Multilingual

Set up multilingual agents with custom voices

Voice Lab

Access your cloned voices