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What is the Agents Library?

The Bolna Agents Library provides ready-to-use Voice AI agent templates that you can import and customize for your specific use case. Each template comes pre-configured with optimized prompts, workflows, and settings, allowing you to deploy production-ready agents in minutes.
1

Pick a template

Browse agents by industry below and click Import this agent to add it to your account.
2

Customize

Adjust the prompts, context variables, and settings in the Agent tab to match your needs.
3

Test

Test using Chat with agent in Agent Studio or by making test calls.
4

Deploy

Go live for inbound or outbound calling.
Every agent below works in English + Hindi and can be imported with one click.

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Pre-built agent templates

Customer support agent

Provides 24/7 inbound call answering for FAQs, order tracking, and customer triage.Industry: E-Commerce Languages: English + Hindi Call to test: +918035317400Import this agent →

Cart abandonment agent

Calls customers with abandoned carts to recover lost sales through personalized outreach.Industry: E-Commerce Languages: English + Hindi Call to test: +918035317449Import this agent →

COD confirmation agent

Handles last-mile logistics tasks like cash-on-delivery confirmation and delivery scheduling.Industry: E-Commerce Languages: English + Hindi Call to test: +918035317450Import this agent →

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Quick reference

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Next steps

Create your own agent

Build a custom agent from scratch

Import an agent

Import or duplicate existing agents

Agent Studio guide

Configure prompts, voice, and tools