Import customer support agent
Import to your Bolna dashboard and customize for your use case.
Next steps
- Add your knowledge base with FAQs and product info
- Set up call transfers for human escalation
- Configure inbound calling to go live
E-commerce
Customer support agent
Answers inbound customer calls around the clock, resolving FAQs, tracking orders, triaging issues, and escalating unresolved cases to a human agent.
Handles inbound customer calls around the clock — answers FAQs, tracks orders, triages issues, and escalates to human agents when needed.