Import Customer Support Agent
Import to your Bolna dashboard and customize for your use case.
Next Steps
- Add your knowledge base with FAQs and product info
- Set up call transfers for human escalation
- Configure inbound calling to go live
E-Commerce
Customer Support Agent
Answers inbound customer calls around the clock, resolving FAQs, tracking orders, triaging issues, and escalating unresolved cases to a human agent.
Handles inbound customer calls around the clock — answers FAQs, tracks orders, triages issues, and escalates to human agents when needed.