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Documentation Index

Fetch the complete documentation index at: https://www.bolna.ai/docs/llms.txt

Use this file to discover all available pages before exploring further.

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29th April, 2026

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Conversation Rating & Feedback

You can now rate and leave feedback on individual conversations directly from the dashboard. After reviewing a call, score it from 1 (Poor) to 4 (Excellent) and optionally add a note to capture what went well or what needs improvement.Scores and notes stay internal to your team, making it easy to track agent quality over time and share context during reviews.Conversation rating dialog
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22nd April, 2026

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Import custom functions from cURL

You can now paste a curl request while creating a custom function in the Tools tab and use it to generate a draft configuration automatically. This makes it much faster to bring existing API requests into Bolna without rebuilding the function setup from scratch.Learn more in the Custom Functions documentation.
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15th April, 2026

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LLM reasoning in execution logs

The Get execution raw logs API now includes optional reasoning_content on LLM response rows when the underlying model returns traceable reasoning (for example OpenAI reasoning summaries or Gemini thinking). It appears alongside the usual data field for assistant turns.In the dashboard, use Call history → Trace Data (Call history) to inspect execution logs while debugging.
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14th April, 2026

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Extraction Confidence, Reasoning & Typed Responses

Extraction results now include richer signal to help you trust and act on post-call data:
  • Confidence score — every extraction result carries a confidence score (0.0–1.0) and a confidence_label ("High" ≥ 0.8, "Medium" ≥ 0.5, "Low" < 0.5). Use these to route low-confidence results for human review before pushing data downstream.
  • Reasoning — reasoning_subjective and reasoning_objective explain exactly why the LLM produced each answer, making it much easier to audit unexpected results.
  • Expected Format for free text — you can now constrain free-text responses to a specific type: timestamp (ISO 8601), numeric, boolean, email, or a custom regex pattern. Responses are validated post-LLM; mismatches are flagged in a validation field while the original answer is still preserved.
{
  "subjective": "user@example.com",
  "objective": null,
  "confidence": 0.95,
  "confidence_label": "High",
  "reasoning_subjective": "Customer clearly provided their email address during the call.",
  "validation": { "is_valid": true, "expected_type": "email" }
}
Learn more in the Using Extractions documentation and Dispositions API reference.
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14th April, 2026

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Multilingual Agent Support

You can now launch multilingual agents with language-specific configuration across prompts, speech recognition, and text-to-speech. This makes it easier to set up agents that can operate cleanly across multiple languages from a single workflow.Learn more in the Multilingual voice agents documentation.
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13th April, 2026
You can now search Indian phone numbers by region directly in the dashboard. This makes it easier to find numbers for a specific geography.Learn more in the Phone Numbers API documentation.
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7th April, 2026

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Unified Voice Configuration in Agent Setup

You can now configure TTS voices from a single place in agent setup with a unified selector for provider, model, and voice. This makes it easier to find and apply the right voice without jumping across multiple controls.The updated voice selector includes:
  • Search across available voices by name
  • Gender filters for male, female, and neutral voices
  • Inline voice sample playback while selecting a voice
Learn more in the Audio Tab documentation.