Top AI Voice Agent Companies in India 2025 - Comprehensive Guide
Top AI Voice Agent Companies in India 2025
Discover the leading AI voice agent companies transforming customer service, sales, and support across India. Compare features, pricing, and real-world success stories to find the perfect voice AI solution for your business.
What Are AI Voice Agents?
AI voice agents are intelligent virtual assistants that use artificial intelligence to communicate with customers through voice calls, eliminating the need for constant human assistance. What sets them apart is their ability to hold real, meaningful conversations, complete tasks, and handle complex situations autonomously.
They utilize powerful technologies such as Natural Language Processing (NLP), machine learning, automatic speech recognition (ASR), and text-to-speech (TTS). These tools help AI agents communicate in a way that feels natural and human-like.
Whether it's answering questions, solving customer problems, qualifying leads, or running surveys, AI agents can do it all, across different channels like phone calls, web chats, emails, and messaging apps.
Why Choose Voice AI Agents in India?
Multilingual Support
Accurate recognition across Hindi, English, Hinglish, and regional languages with real-time language-switching.
Cultural Alignment
Natural, culturally aligned conversations that improve trust among Tier-2/3 cities audiences.
Enterprise Compliance
Controls for consent, audit trails, encryption, and data residency aligned with India's digital policy norms.
ROI-Driven Analytics
Dashboards for AHT, FCR, containment, CSAT/NPS, and sentiment to sustain ROI in high-volume environments.
Market Growth
The Indian Voice AI Market was valued at USD 153.01 million in 2024, and is predicted to reach USD 957.61 million by 2030, at a CAGR of 35.7% (Source: NextMSC).
Bolna.ai: Best AI Voice Agent for Customer Support, Sales, and Recruitment
Bolna is a complete platform for Voice AI Orchestration that enables businesses to create human-like AI Voice Agents for Customer Services, Sales, Support, and various other use cases. Our technology powers natural conversations that feel authentic and engaging.
Key Features
Multilingual Support
Support for 50+ languages including Hindi, Tamil, Telugu, English, Marathi, French and more with real-time language-switching.
Natural Conversations
Less than 500ms latency, interruption handling, and human-like conversation flow.
Human-in-the-Loop
Seamless escalation to human agents when needed, maintaining conversation context.
Enterprise Security
India/USA data residency, on-premise deployment, and enterprise-grade compliance.
API Integration
Custom API triggers during live calls, integration with 20+ ASR, LLM, and TTS models.
No-Code Platform
Run bulk voice ai campaigns on the Bolna platform without any coding.
Top Use Cases
Customer Support Automation
Handle common queries, provide instant responses, and escalate complex issues.
Lead Qualification & Sales
Qualify prospects, schedule demos, and nurture leads through the sales funnel.
Recruitment Screening
Conduct initial interviews, assess technical skills, and schedule follow-ups.
Appointment Scheduling
Automate booking confirmations, rescheduling, and reminder calls.
Cart Abandonment Recovery
Re-engage customers with abandoned carts through personalized voice calls.
COD Confirmation
Verify cash-on-delivery orders and confirm delivery details.
Surveys & Feedback
Collect customer feedback, conduct NPS surveys, and gather market insights.
Payment Collection
Follow up on pending payments and resolve billing queries.
Customer Success Stories
Awign
Automated technical screening with faster interviews and structured insights.
Hyreo
Improved candidate experience with 24x7 AI helpline and proactive escalations.
GoKwik
Scaled high-volume e-commerce conversations with cart recovery and surveys.
Transparent Pricing
Platform Fee
per minute
Voice AI Charges
STT, LLM, TTS costs
Telephony
Twilio, Plivo, etc.
BYOA (Bring Your Own Account) - Connect your own provider accounts to reduce costs. View detailed pricing
Why Choose Bolna?
5-Minute Setup
Go live in minutes with our intuitive platform
API-First Platform
Comprehensive APIs for seamless integration
Enterprise Security
India/USA data residency and compliance
Forward-Deployed Support
Dedicated support for enterprise customers
Other Leading AI Voice Agent Companies
Here are other notable AI voice agent companies that offer specialized solutions for different industries and use cases.
Haptik
Specializes in mobile-first conversational AI for emerging markets across Asia and Latin America. Combines both voice and chat capabilities across multiple channels including WhatsApp, web, and mobile apps.
Key Features:
- Mobile-first Design
- WhatsApp Business API Integration
- Regional Language Support
- Omnichannel Voice-to-Chat Transitions
- Industry-standard Security
Use Cases:
Loan Applications, Bill Payments, Plan Upgrades, Service Activations
Pricing:
Usage-based pricing determined by conversation volume, supported languages, and channels
Yellow.ai
Comprehensive conversational AI platform that seamlessly integrates voice, chat, and messaging capabilities. Known for enterprise-grade solutions with advanced analytics and custom bot building.
Key Features:
- Multi-channel Support
- Enterprise Integration
- Advanced Analytics
- Custom Bot Builder
- API-first Architecture
Use Cases:
Customer Service, Sales Automation, Lead Generation, Support Ticketing
Pricing:
Enterprise pricing with custom packages based on usage and features
ElevenLabs
Leading AI voice technology platform offering ultra-realistic text-to-speech and voice cloning capabilities. Powers conversational AI applications with natural-sounding voices in multiple languages.
Key Features:
- Ultra-realistic Voice Synthesis
- Voice Cloning Technology
- Multi-language Support
- API Integration
- Custom Voice Creation
Use Cases:
Voice Agent Deployment, Content Creation, Audiobook Production, Conversational AI Enhancement
Pricing:
Tiered pricing based on character usage and features, with free tier available
Google Cloud AI
Enterprise conversational AI platform with Contact Center AI (CCAI) and Dialogflow for building voice and chat agents. Leverages Google's advanced speech and language models.
Key Features:
- Contact Center AI
- Dialogflow CX
- Speech-to-Text
- Text-to-Speech
- Natural Language Processing
Use Cases:
Virtual Agents, Call Center Automation, Customer Support, IVR Systems
Pricing:
Pay-as-you-go pricing based on requests and features used
Cognigy
Enterprise-focused conversational AI platform designed for large-scale contact centers and customer service operations with advanced multilingual capabilities.
Key Features:
- Enterprise Scale
- Multilingual Support
- Advanced NLP
- Integration Hub
- Analytics Dashboard
Use Cases:
Contact Centers, Customer Support, Sales Automation, Help Desk
Pricing:
Enterprise licensing with volume-based pricing
Kore.ai
AI-first platform offering conversational AI solutions with strong focus on healthcare, banking, and financial services with compliance features.
Key Features:
- Industry-specific Solutions
- Advanced AI Models
- Compliance Features
- Multi-modal Support
- Enterprise Security
Use Cases:
Healthcare Support, Banking Services, Insurance Claims, Financial Advisory
Pricing:
Industry-specific pricing with compliance features
PolyAI
Voice AI platform specializing in restaurant and hospitality industries with natural conversation capabilities and industry-specific templates.
Key Features:
- Natural Conversations
- Industry Templates
- Voice Optimization
- Integration APIs
- Analytics
Use Cases:
Restaurant Orders, Hotel Bookings, Customer Service, Reservation Management
Pricing:
Industry-specific pricing with template-based solutions
Verloop.io
E-commerce focused conversational AI platform with strong emphasis on customer support and sales automation with CRM integrations.
Key Features:
- E-commerce Integration
- Live Chat
- Voice Support
- Analytics
- CRM Integration
Use Cases:
E-commerce Support, Sales Automation, Customer Service, Lead Qualification
Pricing:
E-commerce focused pricing with integration costs
How to Choose the Right AI Voice Agent Company?
Picking the right AI agent partner isn't just about having cutting-edge features. It's about finding a solution that aligns with your business goals, workflows, and technology stack.
Seamless Integration with Your Tools
Your AI agent should integrate seamlessly with your current setup, rather than requiring you to rebuild it. Look for solutions that easily integrate with your CRM, support desk, telephony system, and internal databases.
Voice and Chat Across Channels
Great AI agents don't live in silos. They should talk to their customers wherever they are. Whether it's a phone call, a website chatbot, or a WhatsApp message, multichannel support is key.
Smart Escalation to Human Agents
Even the most advanced AI systems reach their limits. That's why intelligent fallback is essential. When a bot can't solve a query, it should smoothly pass the conversation to a live agent.
Data Privacy and Compliance Built-in
If you operate in a regulated industry, privacy and compliance are essential. Select a partner that supports standards such as GDPR, HIPAA, or SOC 2.
Fast, Flexible Onboarding
You shouldn't need months of custom training just to get started. The best AI partners offer pre-trained models, industry-specific templates, and user-friendly dashboards.
Pricing Transparency
Look for transparent pricing models that scale with your usage. Avoid hidden fees and understand exactly what you're paying for.
How AI Voice Agent Companies Are Transforming Industries in 2025
AI voice agent companies are revolutionizing customer interactions across various sectors, driving efficiency, reducing costs, and improving customer satisfaction.
E-commerce
Cart abandonment recovery, order confirmations, customer support, and personalized shopping assistance.
- Cart Recovery
- Order Support
- Product Recommendations
Fintech & Banking
Loan applications, payment reminders, account inquiries, and fraud detection support.
- Loan Processing
- Payment Collection
- Account Support
Healthcare
Appointment scheduling, patient reminders, symptom screening, and medication adherence.
- Appointment Booking
- Patient Reminders
- Health Screening
Recruitment & HR
Candidate screening, interview scheduling, onboarding calls, and employee engagement.
- Candidate Screening
- Interview Scheduling
- Onboarding Support
Real Estate
Lead qualification, property inquiries, appointment scheduling, and follow-up calls.
- Lead Qualification
- Property Inquiries
- Site Visits
Telecom
Customer support, plan upgrades, billing inquiries, and service activations.
- Plan Upgrades
- Billing Support
- Service Activation
Frequently Asked Questions
Get answers to common questions about AI voice agent companies and implementation.
In 2025, the leading AI agent companies include Bolna, Haptik, Yellow.ai, Cognigy, Kore.ai, PolyAI, Verloop.io, Gupshup, and Ozonetel. These companies have become front-runners by offering intelligent agents across voice, chat, and messaging platforms. Bolna leads in voice automation for Indian and emerging markets with multilingual support and natural conversations.
Ready to Transform Your Business with AI Voice Agents?
Join thousands of companies already using Bolna's AI voice agents to automate customer interactions, reduce costs, and improve customer satisfaction.
Average setup time
Supported global languages
Transparent pricing