Hypothesis × Bolna
Wide, high-volume e-commerce conversations that actually convert
Hypothesis, a fast-growing e-commerce automation company, works with Bolna to improve the efficiency of its cart abandonment recovery. They were looking for a way to engage large volumes of drop-off customers with quick turnaround times and tight margins. By integrating Bolna into their Shopify-first product, Hypothesis was able to automate thousands of recovery calls, boost conversions, and recover over ₹2.5 Cr in lost revenue.
- Cart recovery calls
- 95000
- Revenue recovered
- ₹ 0.1
- Turnaround
- 20
- SKUs live
- 250
Conversations That Changed the Outcome
See how real interactions between agents and users made the difference in closing deals.
Hi, I was looking at some products on your website but didn't complete the purchase. Can you help me with that?
Of course! I can see you had some great items in your cart. Let me help you complete your purchase. I can also apply any available discounts to make it even better for you.
That sounds great! I was interested in the skincare bundle. Is there a discount available?
Yes! I can offer you 15% off on that bundle right now. Would you like me to send you a direct checkout link with the discount already applied?
I'm interested in the premium package but wanted to know if there are any current offers or bulk discounts?
Great question! For the premium package, I can offer you 20% off if you purchase today. Plus, if you buy 2 or more, you get an additional 10% off. Would you like me to show you the pricing?
That's a good deal. Can you send me the checkout link with those discounts applied?
Absolutely! I'm sending you a secure checkout link with all discounts applied. You'll see the final price there. Is there anything else I can help you with?
Partnering with Bolna was the fastest way for us to go to market. Human agents are effective but expensive — with Bolna's Voice AI, we can now run thousands of high-quality cart abandonment calls at scale, recover revenue, and still protect margins.
Damini
Co-Founder | Hypothesis