This page focuses on where AWS Marketplace fits in a production voice stack. For full setup steps, credentials, and API details, use the documentation link above.
Overview
Bolna is listed on AWS Marketplace as a conversational Voice AI platform, letting enterprises deploy AI voice agents that hold complete, natural phone conversations at scale. It orchestrates speech recognition, LLM reasoning, and speech synthesis into a single low-latency pipeline, and it can now be procured the same way you buy any other AWS service.
Buying through AWS Marketplace means the contract and the invoice sit inside your existing AWS account, so Bolna usage counts toward your committed spend instead of showing up as a new vendor.
Features & Use Cases
Sub-500ms Response Latency
A low-latency pipeline keeps phone conversations feeling natural and immediate.
Real Interruption Handling
Agents manage turn-taking and interruptions like a real conversation partner, not a scripted IVR.
Multilingual by Default
Converse in 10+ languages including English, Hindi, Hinglish, Tamil, and Telugu, with accent adaptation.
Dashboard + REST APIs
A web dashboard for non-technical operators alongside full REST APIs for developers.
Call Recording & Evaluation
Every call is recorded, transcribed, and scored with LLM-based evaluation of conversation success.
Tool Calls & Human Handoff
Agents can invoke external APIs mid-call and transfer to a human agent when needed.
Use Case: AWS Committed Spend Draw-Down
Apply the purchase toward an existing AWS EDP or committed-use spend instead of opening a new procurement line item.
Use Case: Faster Security Review
Procuring through an already-vetted marketplace can skip a standalone vendor security and legal review cycle.
Contract Tiers
Pilot - $300/month for 6,000 minutes (~$0.05/min), with larger annual allotments available.
Enterprise - $900/month for 20,000 minutes (~$0.045/min), with annual terms up to 750,000 minutes at ~$0.04/min. Includes SOC 2 Type II, ISO 27001, and DPDP compliance certifications.