Telephony
Plivo logo

Plivo

Use Plivo telephony with Bolna voice agents for affordable inbound and outbound calling in India. Solid infrastructure with competitive per-minute rates.

telephonyplivoinboundoutboundindia
At a glance

How Plivo fits in the stack

Best for

Making and receiving real phone calls at production scale.

Use this layer when

You need numbers, trunking, call routing, or carrier control.

Connects to

STT, LLM, TTS, and workflow actions inside the live call.

Voice Stack

Telephony is the calling layer

Telephony is the calling layer

This provider connects Bolna to the phone network. It controls how calls start, where they route, which numbers you use, and how the audio enters your agent pipeline.

TelephonyPhone Network
STTListener
LLMReasoning
TTSVoice
ToolsActions

This page focuses on where Plivo fits in a production voice stack. For full setup steps, credentials, and API details, use the documentation link above.

Overview

Plivo is a cloud communications platform offering cost-effective voice and SMS services with strong coverage in India and globally. With Bolna's Plivo integration, you can quickly spin up phone numbers and start making inbound and outbound calls with competitive per minute rates.

Plivo is ideal for Indian businesses and startups looking for reliable telephony infrastructure without the complexity of traditional telecom providers, especially for high volume calling where cost optimisation matters.

Features & Use Cases

Cost Effective India Coverage
Competitive per-minute rates for Indian phone numbers with reliable call quality, ideal for high volume operations.

Quick Number Provisioning
Instantly provision local numbers across India without lengthy carrier negotiations or paperwork.

Global Reach
Support international calling with phone numbers in 190+ countries beyond India.

Real Time Monitoring
Track call metrics, CDRs (Call Detail Records), and quality metrics through Plivo Console.

High Reliability
Enterprise-grade infrastructure with 99.95% uptime SLA for critical business communications.

Use Case: India Call Centers
Deploy AI voice agents for customer support, lead qualification, or appointment scheduling with cost-effective Indian phone numbers.

Use Case: OTP & Verification Calls
Make automated verification calls to Indian mobile numbers for 2FA and account security.

Use Case: Reminder & Notification Calls
Send appointment reminders, payment alerts, or delivery notifications via voice calls at scale.

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Keep exploring the voice stack

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Telephony

Telephony providers connect your voice agents to the phone network so they can make and receive real calls. Bolna supports managed integrations with major carriers as well as bring-your-own-carrier via SIP trunking, giving you full control over call routing, number provisioning, and cost.

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Large Language Models

The LLM is the brain of your voice agent. It understands what callers say and decides how to respond. Bolna lets you swap between models like GPT-4o, Claude, and DeepSeek without changing your agent configuration, so you can optimize for speed, cost, or reasoning depth.

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Speech-to-Text

Speech-to-text converts what callers say into text that your LLM can process. Transcription accuracy and latency directly affect how natural a conversation feels. Bolna supports streaming STT providers optimized for telephony audio, including specialized models for Indian languages.

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Text-to-Speech

Text-to-speech turns your agent responses into spoken audio. Voice quality shapes how callers perceive your brand. Flat, robotic speech kills trust while natural, expressive voices build it. Bolna integrates with the fastest TTS providers so responses sound human and arrive without awkward pauses.

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Tools & Workflows

Tools let your voice agents take action during a call, not just talk. Book a calendar slot, look up an order in Shopify, push a lead into your CRM, or trigger a multi-step automation in Zapier. These integrations turn voice agents from answering machines into workflow engines.

See where Plivo fits in your production workflow

Use the demo to walk through provider selection, stack tradeoffs, and the exact workflow you want Bolna to automate.