SIP

Exotel SIP

Route Exotel calls over SIP into Bolna voice agents for smart IVR replacement and AI-powered call flows. A smooth upgrade from traditional phone systems.

Book a Demo Official Docs

sipexotelindiaenterprise

At a glance

How Exotel SIP fits in the stack

Best for

Making and receiving real phone calls at production scale.

Use this layer when

You need numbers, trunking, call routing, or carrier control.

Connects to

STT, LLM, TTS, and workflow actions inside the live call.

Voice Stack

Telephony is the calling layer

This provider connects Bolna to the phone network. It controls how calls start, where they route, which numbers you use, and how the audio enters your agent pipeline.

TelephonyPhone Network

→

STTListener

→

LLMReasoning

→

TTSVoice

→

ToolsActions

This page focuses on where Exotel SIP fits in a production voice stack. For full setup steps, credentials, and API details, use the documentation link above.

Overview

Exotel SIP integration allows you to route calls from Exotel's enterprise telephony platform to Bolna AI agents using SIP protocol. This enables replacing traditional IVR with conversational AI while leveraging Exotel's carrier relationships and compliance infrastructure.

For generic SIP concepts, see our Generic SIP Trunk Guide.

Features & Use Cases

Enterprise Compliance
Leverage Exotel's DLT compliance and regulatory infrastructure.

Carrier-Grade Quality
Benefit from Exotel's direct carrier relationships for superior call quality.

Use Case: IVR Modernization
Replace legacy IVR systems with AI agents while maintaining Exotel infrastructure.

Other providers in this layer

Telephony

Exotel

Connect Exotel to Bolna voice agents for reliable inbound and outbound calling across India. Trusted by enterprises handling high-volume phone operations.

Telephony

Plivo

Use Plivo telephony with Bolna voice agents for affordable inbound and outbound calling in India. Solid infrastructure with competitive per-minute rates.

Telephony

Twilio

Connect Twilio to Bolna for global phone coverage. Spin up local numbers in 100+ countries and route inbound or outbound calls to your AI voice agents.

Browse this layer

Keep exploring the voice stack

Browse

Telephony

Telephony providers connect your voice agents to the phone network so they can make and receive real calls. Bolna supports managed integrations with major carriers as well as bring-your-own-carrier via SIP trunking, giving you full control over call routing, number provisioning, and cost.

Browse

Large Language Models

The LLM is the brain of your voice agent. It understands what callers say and decides how to respond. Bolna lets you swap between models like GPT-4o, Claude, and DeepSeek without changing your agent configuration, so you can optimize for speed, cost, or reasoning depth.

Browse

Speech-to-Text

Speech-to-text converts what callers say into text that your LLM can process. Transcription accuracy and latency directly affect how natural a conversation feels. Bolna supports streaming STT providers optimized for telephony audio, including specialized models for Indian languages.

Browse

Text-to-Speech

Text-to-speech turns your agent responses into spoken audio. Voice quality shapes how callers perceive your brand. Flat, robotic speech kills trust while natural, expressive voices build it. Bolna integrates with the fastest TTS providers so responses sound human and arrive without awkward pauses.

Browse

Tools & Workflows

Tools let your voice agents take action during a call, not just talk. Book a calendar slot, look up an order in Shopify, push a lead into your CRM, or trigger a multi-step automation in Zapier. These integrations turn voice agents from answering machines into workflow engines.

See where Exotel SIP fits in your production workflow

Use the demo to walk through provider selection, stack tradeoffs, and the exact workflow you want Bolna to automate.

Book a Demo Read Official Docs