Overview

Cal.com is the open source scheduling infrastructure for the internet. With Bolna's Cal.com integration, your voice agents can easily book, reschedule, and cancel appointments during live phone calls, without requiring the caller to visit a website or app.

This integration enables your voice agents to access real-time availability, check scheduling conflicts, and confirm appointments instantly, creating a seamless booking experience for customers.

Features & Use Cases

Real-Time Availability Check
Your voice agent can check available time slots in real-time and suggest options to the caller instantly.

Instant Booking Confirmation
Confirm appointments immediately during the call with automatic calendar invites sent to the customer.

Rescheduling Support
Allow customers to modify existing appointments by phone without navigating a web interface.

Cancellation Handling
Process cancellation requests during calls and free up the time slot for other bookings.

Multiple Event Types
Support different appointment types (consultations, demos, support calls) within the same agent.

Timezone Intelligence
Automatically handle timezone conversions based on caller location and preferences.

Integration with Existing Calendar
Syncs with Google Calendar, Outlook, and other calendar providers you've connected to Cal.com.