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What are Call Duration Limits?

Bolna Voice AI lets you set a maximum call duration (in seconds) for automatic termination. Once the limit is reached, the call ends automatically, providing a safety net against unexpectedly long calls.
Call duration limit settings in Bolna Voice AI showing maximum duration configuration for automatic termination

Configuring maximum call duration

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Why Set Duration Limits?

Control Costs

Prevent unexpectedly long calls from consuming credits

Manage Resources

Ensure fair allocation of concurrent call capacity

Safety Net

Protect against edge cases where calls do not end naturally

Predictable Billing

Better forecast and manage calling expenses
Learn more about call pricing and outbound calling concurrency.

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Compatibility

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Duration Limits vs. Hangup Prompts

Use both together for optimal call management: hangup prompts for natural conversation endings, and duration limits as a safety net to prevent runaway calls.

Hangup Settings

Configure silence detection and hangup prompts

Call Status List

Monitor the full lifecycle of your calls

Hangup Status Codes

Understand call termination reasons