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Access Call logs on playground from https://platform.bolna.ai/agent-executions.
Agent executions dashboard in Bolna showing call history, performance metrics, conversation logs, and execution status monitoring

Agent executions on Bolna Playground

  1. Choose your agent and batch (if required) of conversations you want to analyse
  2. Learn how to call all details using simple APIs. You can use this to link your analytics with your database. Contact us if you need our services in connecting these
  3. Columns of executions table
  • exectuion_id is a unique ID given to each conversation
  • Conversation type is between Websocket chat, or telephony
  • Duration is duration of conversation from start to end
  • Cost in credits is the total spent credits for that conversation
  1. Clicking on conversation details opens a tab where you can see the following for each conversation
  • Recording of the call
  • Transcript of the call
  • Summary / Extraction of the call (if set up in Tasks)